SHIPPING POLICY
At Jenna Krypell Studio, each artwork is carefully prepared and shipped with the same level of attention and intention that defines the creative process. As every piece reflects evolution, material exploration, and dimensional form, we take special care to ensure it arrives safely and beautifully.
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Processing Time
All artworks are professionally packaged from our Brooklyn, New York studio.
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Original Works: Please allow 5–10 business days for preparation and packing.
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Commissioned or Custom Pieces: Production timelines vary and will be communicated individually. Shipping occurs once the piece is completed.
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Limited Editions or Small Works: Typically ship within 3–7 business days.
You will receive a confirmation email with tracking information once your order has shipped.
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Domestic Shipping (U.S.)
We ship throughout the United States using trusted, insured carriers. Shipping costs are calculated at checkout based on size, weight, and destination.
Large-scale sculptural works may require:
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White-glove delivery
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Freight shipping
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Scheduled delivery appointments
These arrangements will be coordinated directly with the collector when necessary.
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International Shipping
Jenna Krypell Studio ships internationally. Shipping fees are calculated based on destination and artwork dimensions.
Please note:
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International collectors are responsible for any customs duties, import taxes, or VAT required by their country.
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Delivery times vary depending on location and customs processing.
For large international works, a custom shipping quote may be provided prior to finalizing the order.
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Packaging
Due to the dimensional and sculptural nature of Jenna’s work, all pieces are:
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Professionally wrapped using archival and protective materials
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Custom crated when required
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Fully insured for transit
Our goal is to preserve the integrity of each artwork from studio to installation.
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Delivery & Inspection
Upon arrival, collectors are encouraged to inspect the artwork immediately. If any damage has occurred during transit, please contact us within 48 hours at [your email address] with photographs of the packaging and artwork so we can assist promptly.
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Studio Pickup
Local collectors may arrange a studio pickup in Brooklyn, New York by appointment. Please contact us to schedule.
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Questions
For special shipping requests, timeline inquiries, or installation coordination, please contact:
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Jenna Krypell Studio reserves the right to update this policy as needed.
© 2026 by Jenna Krypell. Powered by Pravaah Consulting Inc.
CONTACT
1.516.880.4126
